These Terms & Conditions ("Terms") govern your use of the Oravia website and the services provided by Oravia. Please read them carefully before using our website or booking an appointment.

1. Introduction

1.1. Oravia ("Oravia," "we," "us," or "our") operates a dental practice providing general, preventive, cosmetic, restorative, and other dental care services.

1.2. These Terms apply to your use of the Oravia website, appointment booking services, online forms, patient resources, and other services provided through our website.

1.3. By accessing our website or using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

2. Website Use

2.1. The information provided on this website is intended for general informational purposes and does not constitute medical or dental advice.

2.2. Website content may include information about dental conditions, treatments, procedures, and services. Treatment recommendations should always be based on an individual consultation with a qualified dental professional.

2.3. You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or security.

3. Appointments

3.1. Appointments may be requested through our website, by telephone, or through other available booking methods.

3.2. An appointment request does not necessarily constitute a confirmed appointment. An appointment is confirmed only after receiving confirmation from our office.

3.3. We ask patients to provide accurate contact and personal information when scheduling an appointment.

3.4. Appointment availability is subject to our operating hours, dentist availability, and the nature of the requested treatment.

4. Cancellations & Rescheduling

4.1. If you need to cancel or reschedule an appointment, please contact our office as early as possible.

4.2. We generally request at least 24 hours' notice for cancellations or appointment changes.

4.3. Repeated late cancellations or missed appointments may be subject to applicable fees or restrictions on future appointment scheduling.

4.4. Any applicable cancellation or missed-appointment fees will be communicated to patients in accordance with our office policies.

5. Dental Services

5.1. Dental treatment is provided based on an individual assessment of each patient's oral health, medical history, needs, and treatment goals.

5.2. Information about treatments displayed on our website is general in nature and does not guarantee that a particular treatment or outcome will be appropriate for every patient.

5.3. Treatment plans, procedures, costs, and expected outcomes may vary depending on individual circumstances.

5.4. Patients will have the opportunity to discuss recommended treatment, alternatives, potential risks, and expected costs with their dental provider before treatment where appropriate.

6. Fees & Payment

6.1. Patients are responsible for payment for dental services provided by Oravia unless otherwise agreed in writing.

6.2. Payment is generally due at the time services are provided unless an alternative payment arrangement has been established in advance.

6.3. Treatment estimates provided by our office are estimates only and may change based on treatment requirements or other circumstances.

6.4. Patients are responsible for understanding and paying any portion of treatment costs not covered by their insurance provider.

7. Dental Insurance

7.1. Oravia may assist patients with insurance verification, benefit information, and eligible claim submissions where available.

7.2. Insurance coverage varies according to the patient's individual plan and insurance provider.

7.3. Any insurance information or benefit estimate provided by Oravia is based on information available from the insurance provider and is not a guarantee of coverage or payment.

7.4. The patient remains responsible for any balance not paid by their insurance provider.

8. Patient Responsibilities

8.1. Patients are responsible for providing accurate and complete information regarding their medical history, medications, allergies, insurance coverage, and contact information.

8.2. Patients should inform their dental provider of any changes to their health or medications that may affect their dental care.

8.3. Patients are responsible for following treatment instructions and recommendations provided by their dental care team.

8.4. Patients should contact the practice if they experience unexpected symptoms, complications, or concerns following treatment.

9. Emergency Dental Care

9.1. Patients experiencing a dental emergency should contact our office as soon as possible for guidance and appropriate care.

9.2. Dental emergencies may include severe tooth pain, significant swelling, uncontrolled bleeding, broken teeth, or other urgent dental concerns.

9.3. If you experience a life-threatening emergency, difficulty breathing or swallowing, or severe facial swelling, seek emergency medical attention immediately.

10. Privacy & Patient Information

10.1. We take reasonable measures to protect patient information and handle personal information in accordance with applicable privacy laws and our Privacy Policy.

10.2. Information submitted through our website may be used to respond to inquiries, schedule appointments, provide services, and communicate with patients.

10.3. Patients should review our Privacy Policy for additional information regarding the collection, use, and protection of personal information.

11. Intellectual Property

11.1. All content on the Oravia website, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Oravia unless otherwise stated.

11.2. Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

12. Website Availability

12.1. We make reasonable efforts to keep our website available and functioning properly but do not guarantee that it will always be available, uninterrupted, or free from errors.

12.2. We may update, modify, suspend, or discontinue portions of the website or its features without prior notice where reasonably necessary.

13. Limitation of Liability

13.1. Oravia makes reasonable efforts to ensure that information provided on the website is accurate and up to date.

13.2. However, we do not guarantee that all website content is complete, accurate, or suitable for every individual's circumstances.

13.3. To the extent permitted by applicable law, Oravia will not be responsible for losses arising from reliance on general information provided through the website without obtaining appropriate professional advice.

14. Third-Party Links

14.1. Our website may contain links to third-party websites or services for informational or convenience purposes.

14.2. Oravia does not control or guarantee the accuracy, availability, security, or content of third-party websites.

14.3. Accessing third-party websites is at the user's own discretion and subject to the applicable third party's terms and policies.

15. Changes to These Terms

15.1. Oravia reserves the right to update or modify these Terms from time to time.

15.2. Updated Terms will be published on this website with the revised effective date.

15.3. Your continued use of the website after changes are published constitutes your acceptance of the updated Terms.

16. Governing Law

16.1. These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Oravia operates.

16.2. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the applicable courts, unless otherwise required by law.

17. Contact Us

17.1. If you have questions about these Terms, our services, or our office policies, please contact our team.